Cookie Policy

Cookies are small text files stored on your computer or mobile device when you visit a website. They make websites work more efficiently and provide information to site owners. At Fortuna, we use cookies to improve your browsing experience, remember your preferences, and understand how you interact with our platform.

Cookies act as memory aids for websites. They allow a website to "remember" you for the duration of your visit (a "session cookie") or for repeat visits (a "persistent cookie"). This can include remembering items you've added to a betting slip, your login details, or your language preferences.

Fortuna uses cookies for various purposes, all to provide a secure and enjoyable online sports betting experience. Our cookies fall into several categories, each improving our services and your interaction with our site.

We use cookies to:

• Operate our website effectively and ensure its core functionalities are available.
• Understand how visitors use our website, allowing us to identify areas for improvement.
• Personalize your experience, such as remembering your preferred odds format or region.
• Deliver relevant advertisements and promotions tailored to your interests.
• Maintain the security and integrity of your account and our platform.

Essential cookies are fundamental to the Fortuna website's operation. Without these cookies, our site would not function correctly, and you would not access crucial services like logging in or placing bets. They enable core functionalities such as security, network management, and accessibility.

These cookies are typically set in response to your actions, such as setting privacy preferences, logging in, or filling in forms. They do not require your explicit consent under GDPR, as they are necessary for the legitimate operation of the service you request. You cannot opt out of these cookies because they are vital for the website to work.

Analytics cookies collect information about how visitors use the Fortuna website, for instance, which pages they visit most often, and if they encounter error messages. These cookies do not collect information that identifies a visitor directly. All information these cookies collect is aggregated and anonymous. It is only used to improve how our website works and to understand user interests.

At Fortuna, we use analytics cookies to monitor website performance, track user engagement with different sections of our platform, and identify technical issues. This data helps us make informed decisions about site improvements, content optimization, and user experience enhancements. For example, we might use them to see which sports events are most popular or which features are used the least.

Functional cookies allow the Fortuna website to remember your choices and provide enhanced, more personal features. For example, they can remember your username, region, or preferred language. These cookies can also remember changes you have made to text size, fonts, and other customizable parts of web pages.

Functional cookies provide a more convenient and tailored experience on Fortuna. They remember your settings and preferences to save you time and effort on subsequent visits. For instance, if you set your preferred odds display (e.g., decimal or fractional), a functional cookie will remember this so you do not have to reset it every time you visit.

Marketing and advertising cookies deliver more relevant advertisements to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission.

At Fortuna, we use these cookies to understand your betting preferences and browsing habits, allowing us to present personalized promotions, special offers, and relevant sports betting opportunities. They may also track your activity across different websites to build a profile of your interests, which is then used to show you targeted ads on other platforms. We ensure our use of these cookies complies with all applicable data protection regulations, including GDPR, and we always seek your consent where required.

Third-party cookies are cookies set by a domain other than the one you are visiting. When you visit the Fortuna website, there may be instances where we allow third-party service providers to place cookies on your device to provide their services. These third parties include analytics providers, advertising networks, and social media platforms.

For example, we might use third-party analytics services to understand how our website is used or third-party advertising partners to manage our ad campaigns. While we carefully select our third-party partners and ensure they adhere to strict data protection standards, we do not have direct control over the cookies they set. Their use of cookies is subject to their own privacy and cookie policies. We encourage you to review these policies to understand how they use your data.

The duration a cookie remains on your computer or mobile device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These temporary cookies remain on your device only until you close your web browser. Once you close your browser, these cookies are deleted. They primarily enable basic site functionality, such as keeping you logged in during a single browsing session on Fortuna.
• Persistent Cookies: These cookies remain on your device for a longer period, even after you close your browser. They have an expiration date, which can range from a few minutes to several years. Persistent cookies remember your preferences and settings for future visits, providing a more personalized experience on Fortuna. For example, they might remember your language choice or login details so you do not have to re-enter them each time.

The specific lifespan of each cookie used by Fortuna is detailed in your browser's cookie settings or can be found in the cookie consent tool available on our website.

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Fortuna website, and some parts of the site may not function correctly.

You can manage your cookie preferences through the following methods:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. For detailed instructions, refer to your browser's help documentation.
• Cookie Consent Tool: Fortuna provides a cookie consent tool on our website, which allows you to customize your cookie preferences for non-essential cookies. You can access this tool at any time to review and adjust your choices.
• Third-Party Opt-Outs: For some third-party advertising networks, you can opt out of their targeted advertising programs directly. Look for opt-out links on their respective websites.

If you delete your cookies, or use a different browser or device, you may need to set your cookie preferences again.

"Do Not Track" (DNT) is a privacy preference users can set in certain web browsers. When a user turns on the DNT signal, the browser sends a signal to websites requesting that their browsing activity not be tracked. Fortuna respects user privacy and considers DNT signals where technically feasible.

However, there is no universally accepted standard for how websites should respond to DNT signals. While we strive to accommodate DNT preferences, we cannot guarantee that all third-party services integrated with Fortuna will fully adhere to these signals. We encourage users to manage their cookie preferences directly through our cookie consent tool and their browser settings for the most comprehensive control over their data.

Fortuna reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Significant changes will be communicated to you through our website or via email, where appropriate. Your continued use of the Fortuna website after any modifications to this policy will constitute your acceptance of the updated terms.

If you have any questions or concerns about this Cookie Policy, our use of cookies, or your privacy rights, please contact our customer support team.

You can reach us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 on the Fortuna website.
• Postal Address: Please refer to the "Contact Us" section on our website for our registered office address.

Our dedicated team assists you and provides any necessary clarifications regarding our data practices and your interaction with Fortuna.